Welcome to the most popular internet marketing podcast on iTunes, hosted by E-Webstyle! Join us this week as we talk about
Making Sure Visitors Can Identify Your Business
Cleaning your PPC Accounts
Geographical, Language, and Time Targeting for PPC
Shh. Listen. SEO is talking to you
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Welcome to the most popular internet marketing podcast on iTunes, hosted by E-Webstyle! Join us this week as we talk about
Making Sure Visitors Can Identify Your Business
Cleaning your PPC Accounts
Geographical, Language, and Time Targeting for PPC
by admin
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In this weekÛªs internet marketing podcast, Andy talks to Robin Christopherson, Head of Digital Inclusion at AbilityNet, a charity that helps disabled adults and children use computers and the internet by adapting their technology. Robin gives us some insights about AbilityNet and what they do. He explainsåÊwhat is meant by ÛÏaccessibilityÛ and ÛÏinclusivenessÛ and talks about common pitfalls in regard to online marketing. Robin then discusses a few recent case studies which were very successful.åÊ In the end he talks about legal basics everyone should be aware of and shares his insights about future developments, with a huge potential to change the lives of disabled people as well as everybody elseÛªs.
AbilityNet
Post from Apple Pie & Custard blog by SiteVisibility – An SEO AgencyAccessibility Inclusiveness ÛÒ Robin Christopherson ÛÒ Podcast Episode #234
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IÛªm glad you are here.
Because IÛªm excited to share a quick bit of free advice with you that will instantly make you a more persuasive writer.
ItÛªs the new edition of The Lede.
In this episode, we discuss:
And more.
Listen to The Lede Û_
To listen, you can either hit the flash audio player below, or browse the links to find your preferred format Û_
The Show Notes
The Transcript
Click here to read the transcript
Please note that this transcript has been lightly edited for clarity and grammar.
The Lede Podcast: How to Use Persuasive Words
Jerod Morris: IÛªm Jerod Morris, and welcome back to The Lede, a podcast about content marketing brought to you by Copyblogger Media. If you want to get a content marketing education while you walk your dog or while youÛªre in your car, this podcast is the way to do it.
In this episode, Demian Farnworth is back and we continue our series providing you with the third ingredient that every blog post needs: persuasive words.
Why did I end the last episode of The Lede with this statement: ÛÏYou absolutely wonÛªt want to miss this new episode, because itÛªs free advice that will instantly make you a better communicator.Û Because it includes the five most persuasive words in the English language, at least according to one of the single most popular blog posts in Copyblogger history, an article that, at last count, had over 4,000 re-tweets and nearly 2,000 likes. Those five words are you, free, because, instantly, and new. Hat tip to Gregory Ciotti by the way, for writing that piece.
Demian, do you have a favorite among those words?
Demian Farnworth: ThatÛªs a good question. I do have a favorite among those words. Before I get to that point, let me go through the other words.
The 5 Most Persuasive Words
So thinking about this idea of ÛÏyouÛ when we talk about this, is that this it is nothing more than just personalization, and Ciotti makes that point in the blog post. And that personalization can be improved, too, when we talk about going from the generic ÛÏyouÛ in a blog post to actually using the first and last name in your communication.
We know this works in the e-mail industry. MailChimp recently had a study where they looked at millions of open rates. They found out that if you had the first and the last name it exceeded open rates over just having the first name or just having the last name. In fact, just having the last name actually exceeded having the first name, which kind of demonstrates that you know a little bit about this person. So being able to personalize that is huge.
What was interesting about this study, too, is this idea of the word ÛÏfree.Û Because it is a good word. We talk about some things in that never change, and we always think the word ÛÏfreeÛ is one of those words, but in fact, what this MailChimp study found out was that in some industries like the medical, the travel, and retail industries, they should avoid that. It actually decreased the open rates when they used the word ÛÏfree.Û So if youÛªre in those industries, you may want to rethink that strategy.
But also the study, too, showed that words that were time-sensitive or that implied time sensitivity, like ÛÏurgent,Û ÛÏbreaking,Û ÛÏimportant,Û or ÛÏalertÛ also boosted open rates, while words like ÛÏreminderÛ and ÛÏcancellationÛ suppressed open rates.
Going further onto CiottiÛªs list, the word ÛÏbecauseÛ is the reason ÛÏwhy.Û Like, ÛÏWhatÛªs in it for me?Û ThatÛªs what everybodyÛªs asking. What Ciotti demonstrated in that post was that if you say, ÛÏHey, I need to make copies,Û whatever you said after the word ÛÏbecauseÛ didnÛªt really matter. ItÛªs just that people hear that, and they think, ÛÏOh, thereÛªs a reason that he wants to do this,Û instead of ÛÏHe just needs to use the Xerox machine.Û
Jerod: Right. And really quick, Demian, it goes back to that line that I ended the last episode with, right? ÛÏSo you absolutely wonÛªt want to miss this new episodeÛ_
Demian: Right.
Jerod: Û_because,Û and then you get this reason. And it makes the important point that even giving weak reasons is shown to be more persuasive than giving no reason at all.
Demian: ThatÛªs right, and this is the same reason. ItÛªs really hard to tell people ÛÏNo.Û Like when someone asks you to do something, itÛªs really hard to tell people ÛÏNoÛ without giving a reason why.
Say I invite you to some sort of cocktail party, and you say, ÛÏYeah, sure; IÛªve got the time,Û youÛªll tell me yes. You wonÛªt give me a reason why youÛªre coming. You wonÛªt say, ÛÏYes, IÛªm coming because of X, Y, and Z,Û youÛªll just say, ÛÏYeah, IÛªll be there!Û But if you tell me ÛÏNo,Û youÛªll say, ÛÏI canÛªt be there because I promised my girlfriend I would do this, and that Û_Û People feel compelled to give reasons, and so when we hear that, we are like ÛÏOkay, heÛªs just not telling me no because heÛªs a jerk and doesnÛªt want to hang out with me,Û or whatever. So yeah, great point.
Jerod: Well, if youÛªd ever ask me to a cocktail party, Demian, IÛªd give you an answer.
Demian: (Laughs) Well, if I lived closer to you it would be all the time.
Readers want instant gratification (and why context matters)
Demian: The last word that Ciotti mentions, the word ÛÏinstant,Û and again, he talks about how we desire immediate gratification. A great point of this is on Amazon, right? Amazon offers books either in the print edition or the Kindle edition, and the Kindle, the beautiful thing about that is that instead of having to run to the store or wait 2-3 days, you can have that book immediately, which is huge. So you tell people that something is instant, they love it.
And this is why too, say youÛªre talking about the weight-reducing industry, for example. People want to lose weight, but they donÛªt want it to take a long time. So if you can carve out some sort of idea that, like, you could lose 7 pounds in 7 weeks, thatÛªs good. If you could lose 1 pound in 1 week, or however you want to shave that down so the results are getting to immediate, instant results.
Jerod: Yeah. I mean, people donÛªt like delayed gratification. And IÛªve actually seen success with this on one of my side projects.
ItÛªs a college sports site, and after games we send out an analysis. It immediately goes out to our e-mail subscribers. Well, to get new e-mail subscribers we put it on an autoresponder, and so as soon as they sign up for the e-mail address they get it. And so tweeting out, and putting it out on social media as, ÛÏHey, instantly get our latest analysis by signing up for the free e-mail list,Û weÛªve seen tons and tons of conversions doing it that way. And I think itÛªs that immediate gratification that really pushes people over the edge to stop what theyÛªre doing and say, ÛÏokay, let me go invest this 20 seconds to sign up to get this instant thing back in return.Û
Demian: Yeah. I think weÛªve been quite spoiled with the internet. We think that if anything is going to be delayed, it seems absolutely ridiculous because most things with software, and the amazing amount of ways in which the formats we can consume content, is available and there is no reason why I canÛªt have a PDF or podcast, or a movie, or whatever, within seconds of actually registering or requesting it.
Jerod: And itÛªs important to remember too, and Gregory makes this point in the article, that context is so important. So just because these words are persuasive, and studies have shown theyÛªre persuasive, doesnÛªt mean that you can just dump them in every post and theyÛªre going to work.
Like you said, that MailChimp study showed that there are certain industries where using the word ÛÏfreeÛ doesnÛªt work. And itÛªs mentioned in that post. Emphasizing the freeness of guides and courses ÛÓ that can go a long way to attracting attention, but you can also devalue other parts of what youÛªre trying to do if you overuse that word ÛÏfree.Û
So again, you have to understand not just what words work, but why they work, so that youÛªre using them within the right contexts.
The importance of personalization (and how to do it)
Demian: ThatÛªs right. So back to my favorite one out of that list of five, and it would have to be that word ÛÏyou.Û But itÛªs not necessarily that word ÛÏyou,Û itÛªs the idea of personalization.
In a business context, we talk about permission marketing where you are building trust to get people to say, ÛÏYes, I want to receive your information,Û whether itÛªs as a subscriber, or an e-mail newsletter, or even as a registered member in a membership program. So you want to build that personalization up around an audience, around a blog, or elevate it through an e-mail. But itÛªs that idea of getting to know somebody.
So in a blog post, for example, you naturally would say to yourself, ÛÏWell, I canÛªt personalize a blog post.Û Well, all that weÛªre really saying there is to write to one person. The person reading should feel like you are writing to them. And sometimes that means being very narrow and speaking and talking, and teaching, about a very specific thing so that you are communicating, maybe, with just 50 versus 55,000 people, and understanding their problem, identifying it, and relating to it. People will listen to that.
Jerod: Yeah. And one other point that I want to finish with here is that you see a lot of people say, ÛÏWell, IÛªm not writing persuasive copy,Û right? Even if you scroll down the comments of GregÛªs article youÛªll see this. And no, you may not be writing copy to sell a product, but if youÛªre writing then presumably youÛªre writing to sell an idea, or you at least want people to continue reading if youÛªve written something, right? So you are always at least persuading people to continue reading.
So again, you need to use the right words for the outcome that you are looking for, and thatÛªs where, when youÛªre choosing your words, choose them carefully and choose the ones that are going to persuade people to keep doing the action that you want them to take, even if thatÛªs just to continue reading on down the page if itÛªs just ÛÏnormalÛ web copy.
Demian: Right. Yeah. And back to that cocktail party I never invited you toÛ_
Jerod: (Laughs)
Demian: Û_say you were there, and we were talking, and even in that context people want to hear their name. They want to feel like you are paying attention to them, so even in that context when youÛªre talking to somebody and you feel like you might be losing them, or you want to bring their attention back towards you, you would use their name. I would say, you know, telling Jerod about football, and then say your name, Jerod. That would bring you back.
Interestingly, Dan and Chip Heath wrote the book ÛÏMade to Stick,Û and they told a story about a small, mid-sized city newspaper where they had a readership rate of about 110%, which means that there are more people reading it than there are actually in that city. So they have, actually, a wider reach than they thought. And the way they did that was because their philosophy was names, names, names. They tried to identify people within the community and write articles around them, about them, about topics that were important to them, and so people would look toward that magazine to see if their name was in that paper. And thatÛªs how they got such a high readership rate.
So the idea is writing to one person. Make them feel like youÛªre writing to them. And if you can do that, you can do that better in the e-mail. But then thatÛªs important too, we talk about elevating those relationships from blog subscribers to e-mail newsletter, eventually to a registered membership or some other position.
Jerod: Yep. And for more absolutely great information on this topic, Brian Clark did a series on blog triggers back in the early days of Copyblogger. We are going to link to that in the show notes.
In the meantime, Demian, I look forward to seeing you at the cocktail party, because IÛªm very appreciative that you asked me.
Demian: Yes, youÛªre welcome. WeÛªll have toÛ_
Jerod: (Laughs)
Demian: Û_weÛªll have to make that happen in Denver.
Jerod: All right. Sounds good, man. Talk to you soon.
Demian: Thank you.
Jerod: Thanks everybody, for listening. If youÛªre enjoying the content provided here on The Lede, please consider leaving us a rating or review on ITunes, and we always appreciate it when you tweet out links to the show.
The next time Demian joins me, we move on to the fourth essential ingredient of a blog post: How to write damn good sentences. If you like watching a superstar take batting practice, tune in to hear the Duke of Damn himself knock this topic out of the park.
*Credits: Both the intro (ÛÏBridge to NowhereÛ by Sam Roberts Band) and outro songs (ÛÏDown in the ValleyÛ by The Head and the Heart) are graciously provided by express written consent from the rights owners.
About the authorJerod MorrisJerod Morris is the Director of Content for Copyblogger Media. Get more from him on Twitter, Google+, or at JerodMorris.com.
The post How to Use Persuasive Words appeared first on Copyblogger.
by admin
In this weekÛªs internet marketing podcast, Andy talks with Felice Ayling, Digital Content Account Director at SiteVisibility about all things content marketing. To begin, Felice gives us some insights about her background and how she grew into her current role. She discusses some of her most favourite examples of content marketing and gives us some great tips what to do and what not to do in the industry.
Post from Apple Pie & Custard blog by SiteVisibility – An SEO AgencyContent Marketing Case Studies ÛÒ Felice Ayling ÛÒ Podcast Episode #235
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Well look at that.
Can you believe this is already the fourth installment in our 11-part series on the essential ingredients of a blog post?
Time sure does fly when youÛªre having pure podcasting fun Û_ and churning out a new bite-sized episode each week.
WeÛªve already explained how to write a magnetic headline, discussed how to nail your opening, and (hopefully) convinced you about the importance of using persuasive words.
Today, we take it one step further.
Demian Farnworth imparts his vast wisdom to teach you what makes a good sentence a damn good sentence.
In this episode, we discuss:
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Please note that this transcript has been lightly edited for clarity and grammar.
The Lede Podcast: How to Write Damn Good Sentences
Jerod Morris: YouÛªre listening to The Lede, a podcast about content marketing by Copyblogger Media. If you want to get a content marketing education while you mow your lawn or while you fold your laundry, this podcast is the way to do it.
IÛªm your host Jerod Morris, and in this episode we resume our series on the essential ingredients of a blog post. You are going to learn about sentences, but not average or okay sentences Û_ damn good sentences. And who better than the Duke of Damn himself, Demian Farnworth, to explain how.
Demian, I like alliteration and I like giving credit where it is due, and so I have a new nickname for you: The Duke of Damn. ItÛªs one that you have earned with damn fine blog posts about how to write damn good copy, how to write damn bad copy, and of course, how to write damn good sentences ÛÓ which is the fourth in our rundown of the 11 essential ingredients of a blog post. You are a master at the art of the sentence, which is why I want to do a lot more listening than talking on this episode.
So letÛªs start with the obvious question: What is the difference between a good sentence and a damn good sentence?
Showing versus telling
Demian Farnworth: It boils down to this: the difference between showing and telling.
A good sentence would tell you whatÛªs going on in a particular action. So I might say, ÛÏShe is crying,Û versus something like ÛÏShe sobbed,Û or ÛÏShe was trembling.Û ItÛªs simply the quality of ÛÓ you have a concrete, specific image versus a sort of vague, ambiguous instruction. See, what youÛªre after is this goal of allowing people to use their imagination, and I think it comes down to this idea of being able to trust your reader, to trust them to use their imagination. And they will. I think thereÛªs some confidence that comes in enjoying, embracing that idea that people are going to. If you say, ÛÏShe wept,Û thatÛªs going to be more powerful than ÛÏShe was over there and her eyes were wet with tears.Û ItÛªs a lot more powerful when itÛªs short and sweet, and itÛªs powerful like that.
But itÛªs not easy, right? IÛªll admit that. It takes years of practice, but what youÛªre thinking about when youÛªre trying to show somebody, what youÛªre after, is being specific and concrete. And one way that I use to get to that point is to think through the five WÛªs. So youÛªre thinking of the who, the what, the where, the when, the why, and even the H, the how.
For example, you want to write a damn good sentence, so you would say, ÛÏIn Istanbul, the bullfighter liked to drink vinegar because it made him angry.Û So youÛªve got a pretty specific, concrete idea that would allow you to get a vivid picture of whatÛªs going on in that Û_ thereÛªs life to that Û_ and thereÛªs imagination. I know that just by saying the word ÛÏIstanbulÛ that people will get in their minds a sort of exotic, far-away, ancient city. ThereÛªs a lot of stuff thatÛªs sort of swirling around, and thatÛªs really the power of choosing the right words, choosing those powerful words, using those words that generate and paint that picture.
For the next part, in getting to that point of writing a damn good sentence, is this idea of creating images, and I kind of already did that. But here I want to talk more about something like this idea of the five senses. ThatÛªs what I kind of did in that previous sentence. But if you want to paint an image, you want to think through the five senses, also. So for example, that same sentence, I talked about, what is the weather like there? Is it hot? Is it cold? I imagine itÛªs probably hot there, so we might add some sort of elements of humidity, like ÛÏThe air was humid, was moist, was thick with water.Û We might talk about something like, what time of day is it? And what color is the sun? Is it golden, or is it more orange or red? And you might think of an odor, like vinegar. I said ÛÏvinegarÛ and a lot of people probably turned up their nose at that. So there was that sense of smell and odor going there. And so youÛªre thinkingÛ_.
Jerod: Let me ask you a question really quickly, Damien, because I know a lot of times we talk about specific and concrete, and sometimes that can be boiled down to mean ÛÏshort,Û because we talk a lot about short sentences.
Demian: Yes.
Jerod: How do you determine what is a detail worth giving, an image worth painting, and what is too much?
Demian: ThatÛªs a great question. I think itÛªs a gut thing, really, because obviously you canÛªt think through every sentence and put in the five senses, because then it would just become too much. It would be almost impossible for you to get anything done. It would also be overbearing for the reader himself, so you have to be selective. And it just takes time to kind of catch an ear.
Like, you may in one sentence just want to highlight some sort of color. Like the sight. And the next sentence, you want to heighten something about the texture and the smell. In the next sentence you may want to simply talk about the taste, or a sound they heard. And a good writer would combine those with action, right? With some sort of action. So instead of ÛÏHe ran up the stairs,Û say ÛÏHe darted up the rough-hewn stairs.Û
You want to combine all those pieces together, being specific, using active verbs versus passive verbs. And make sure you mesh those together, and sprinkle them throughout your senses when youÛªre hitting these sort of concrete and specific images.
Active versus passive voice
Jerod: Can I add a quick note on active versus passive verbs?
Demian: Yes.
Jerod: So youÛªre right, you want to make your verbs active, not passive. And if you actually want a good example, look no further than this very podcast, because last week I received an e-mail with the subject line simply, ÛÏPassive voice.Û And it said, quoting one of our episodes, ÛÏChange Û÷next week Demian and I will be resuming our series of the eleven essential ingredients of a blog post, weÛªll be discussing persuasive words and you wonÛªt want to miss it,Ûª change that to Û÷next week Demian and I resume our series on the eleven essential ingredients of a blog post. WeÛªll discuss persuasive words, and you wonÛªt want to miss it.ÛªÛ The difference, of course, is the verbs. ÛÏWill be resumingÛ gets replaced with ÛÏResume,Û and ÛÏwill be discussingÛ gets replaced with ÛÏweÛªll discuss.Û It makes those verbs active, right? You hear how much better that sounds, and it reads better too, because the subject of the sentence becomes the doer, and the verbs are invigorated.
And IÛªll give you one guess who sent me that much-appreciated, clear, concise, reminder about how to write better sentences. (Laughs)
Demian: (Laughs)
Jerod: SoÛ_.
Demian: Yeah.
Jerod: So yes, be active with your sentences, not passive, and itÛªs something I try my best to do that all the time, and it even slips in like that and you donÛªt even realize it. ItÛªs definitely something upon an edit you can go back, because thatÛªs one way to eliminate some of those unnecessary words so you can put in some of the ones that paint the picture, that make your sentences so much better.
The best sentence-writing teacher you can read
Demian: Right. And so, being an Ernest Hemingway fan ÛÓ and working for Copyblogger, you sort of have to be ÛÓ I read a ton of him probably 10, 15 years ago. And the thing that I walked away with was the simple sentence structure. ItÛªs a subject, and then a verb.
And when we talk about active versus passive verbs, youÛªre talking about instead of having an action done to something, someone is doing an action. So where it would say, ÛÏThe dog was kicked by that man,Û it would be just a simple inversion: ÛÏThe man kicked the dog.Û So yeah, talking about Ernest Hemmingway, I just remember reading it, such a simple sentence structure. Basically it was just subject and verb.
And I think that as far as weÛªre talking about, like ways to become better at this, is practicing writing that way. Simple sentence structure. Subject, verb.
Jerod: Mmm-hmm. ThatÛªs a good point, and letÛªs go to that, in terms of practice, and this can probably be a tip that we leave everybody with.
You know, as we prepped for this I was reading something ÛÓ and IÛªm going to put this in the show notes. ThereÛªs a podcast, an NPR podcast with Stanley Fish, the author of ÛÏHow to Write a Sentence.Û And he recounts in his book, actually, a story from Annie DillardÛªs book ÛÏThe Writing LifeÛ where she had a conversation with a painter ÛÓ asked him how he got into the profession. And he told her, ÛÏI like paint.Û And of course, as Fish explains, you have to really have a feel for the nitty-gritty material of the medium, and so as a writer thereÛªs nothing more nitty-gritty than words and sentences.
Demian: ThatÛªs right.
Tips to improve your sentence writing
Jerod: And so Demian, what would you say is a tip or two that people can take away from this that will make them better at just that simple, nitty-gritty art of writing sentences?
Demian: I would definitely encourage anybody, whether they can stomach his stories or not, to read as much Hemingway as you can.
Outside of that, one of the ways that I kind of mastered the ability to do this, at least get really trained highly in it, was early in my career I wrote a ton of text ads ÛÓ Google AdWords text ads. So I was forced to compress those words into a meaningful, persuasive message in a short space. So that really forced me to write small. But you donÛªt have to do text ads like that.
You could also treat your Twitter account this way, and just give yourself the task of, say, writing 100 Twitter posts a day for seven days, and in each one you just try to, within 140 characters, tell a story. Make a message. Use one of the five senses. Dig into the five ÛÏwhos.Û
Another trick you can do is try to condense an event, like a historical event like the Civil War, into one sentence. Sometimes I will go read the front page of Wikipedia or the front page of The New York Times. Read a few of those stories, and then try to tell that story within one sentence.
And finally after every article or blog post that you actually read, try to summarize that particular article or blog post in one sentence. That will give you practice. Not only will it help you remember what you just read and sort of process what you just read, but it will also force you to write those sentences, saying a lot into one sentence. ThatÛªs really what it boils down to: just trying to stuff a lot into a small space, as much space as you can with the sentence.
And hereÛªs the thing to keep in mind, too: youÛªre not going to do this with every single sentence. I donÛªt sit there and agonize over every single sentence. ItÛªs pretty much kind of native to me now, and I do dozens of rewrites of stuff that I write where IÛªm working systematically through each word. But I donÛªt give the same amount of attention over each sentence. I just try to, for the most part, kind of work that into the sort of warp and woof of what IÛªm writing.
Jerod: Yeah, and if you want to see a great example of what Demian was talking about with Twitter and summing up a story in one sentence, follow Robert Bruce on Twitter and Google Plus.He does a great job of showing that.
All right, Demian. Thank you very much.
Demian: Thank you.
Jerod: I thought you did a damn good job today.
Demian: (Laughs) Thank you, Jerod. I appreciate it. Lived up to my name.
Jerod: (Laughs) WeÛªll talk soon.
Demian: All right. Thank you, sir.
Jerod: Thank you for listening to The Lede. If you are enjoying our show, please consider leaving us a rating or a review on ITunes, or tweet about us, or tell a friend. We appreciate your helping us spread the word any way you can.
The next installment of our series on the essential ingredients of a blog post will be about killer bullet points. Now you may not think bullet points are a topic with enough meat to demand their own episode, but youÛªd be wrong. Listen and youÛªll see. Talk to you soon, everybody.
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*Credits: Both the intro (ÛÏBridge to NowhereÛ by Sam Roberts Band) and outro songs (ÛÏDown in the ValleyÛ by The Head and the Heart) are graciously provided by express written consent from the rights owners.
About the authorJerod MorrisJerod Morris is the Director of Content for Copyblogger Media. Get more from him on Twitter, Google+, or at JerodMorris.com.
The post How to Write Damn Good Sentences appeared first on Copyblogger.
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